Shipping
- Items will be shipped within three business days after receipt of funds via PayPal, OR after your check or money order has been cleared by the bank.
- All items will be shipped via USPS Priority Mail, with Delivery Confirmation.
Return Policy
Since all items on this site are unique creations, it is possible that a piece that you purchase simply does not work for you once you have it in hand. You are welcome to return any item within two weeks of the delivery date shown on the Delivery Confirmation, with the following conditions:
- The item must be returned in its original, saleable condition.
- The item should be returned via USPS Priority Mail with Delivery Confirmation. This will give you a tracking mechanism for the package.
- You will pay the return postage.
- You may request a full refund of the item price (plus sales tax paid, if any) OR you may request another piece and the price (plus any sales tax paid) of the returned item will be credited toward the new purchase.
- Note that shipping and handling fees are NOT refundable.
- You will be charged for shipping and handling on the new item.
- For returned pieces postmarked more than two weeks after the date of delivery shown on the original Delivery Confirmation, you will be charged a 50% restocking fee which will be deducted from your refund or credit.
Items Damaged in Transit
Sometimes, despite the most careful packing, items may be damaged in the mail. The Return Policy above should be followed to return any damaged items, with these additions/changes:
- The original packaging materials MUST be returned along with the damaged items, to receive a refund or credit.
- The package containing the damaged items MUST be postmarked within two weeks of receipt to receive a refund or credit.
- I will not honor requests for refunds or credit on any damaged items returned with a postmark more than two weeks after the date of receipt shown on the original Delivery Confirmation, or returned without the original packaging materials.
